What Is A Servant Leader?
There are businesses out there that can provide us servant leadership examples to aspire to. First, you might ask what is servant leadership? The phrase “Servant Leadership” started with an essay by Robert Greenleaf, called The Servant as Leader. In that essay he said:
1. “The servant-leader is servant first… It begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to aspire to lead. That person is sharply different from one who is leader first, perhaps because of the need to assuage an unusual power drive or to acquire material possessions…The leader-first and the servant-first are two extreme types. Between them there are shadings and blends that are part of the infinite variety of human nature.“
2. “The difference manifests itself in the care taken by the servant-first to make sure that other people’s highest priority needs are being served.”
Basically, the servant leadership example is one of care, integrity and respect. It is the whole concept of caring, listening and building up your customer and your team. Wow! What a concept? Think about how the business world could be improved upon if more businesses had that mind set. I mean not just for the customer, but the workers performing their responsibilities. To have their strengths recognized and their good attitudes encouraged would be exceptional, but it is a rare company who can claim it. People or companies who are our examples of servant leadership sometimes have to fire employees who bring the team down in order to maintain a servant leadership example. Employees with negative attitudes, who talk bad about their fellow employees have no place in a servant leadership example.
Some Well Known Servant Leadership Examples
Some major, well known companies who practice servant leadership and can be servant leadership examples for us are Fed-Ex, Starbucks and Southwest Airlines. It is certainly something to strive for. It works. Why do you think there is a lower rate of attrition in these servant leadership examples? Yep! People like to feel valued, not just in their homes, but in the marketplace, in their jobs, in society. Businesses that strive to foster that attitude get that. It makes for a nice environment in which to work. It fosters the highest performance out of your employees and thus your profits go up. It also makes for more contented customers who value a business who cares about their needs. Again the profits go up. It is just good business. Wouldn’t be nice if there were so many servant leadership examples that we could call this normal instead of calling it the exceptions to the current attitudes of companies and businesses?